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In its early days, the express industry was
synonymous with on-board couriers, carrying documents on commercial flights.
Business users, who were quick to appreciate and exploit these innovative
services, saw express delivery exclusively as an air operation. The industry
has since changed dramatically. That initial focus on documents has widened
into the transport of packages and freight, carried by fleets of fully owned or
dedicated aircraft, trucks, trains and delivery vans. The bulk of our business
is dominated by 24-hour guaranteed and next-day deliveries. Overnight air
services, while an essential link in the delivery chain, are now closely
coordinated with road and rail movements, in integrated, precisely timed,
door-to-door operations. Every day, thousands of employees serve the
distribution needs of an increasing number of businesses within India and the
rest of the world. Express Industry in India has come a long way from its
inception. Express industry is a key driver of state of the art communication
and information technology. Our members have invested substantially in
technology to give their customers cutting edge services.
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